You can contact Benefit support through the following channels:

Web Portal

To open or follow-up on support tickets, find documentation, and reach a community of other users, please visit the Benefit portal at:

We will confirm your request as quickly as possible via your designated method of communication. 


If you need immediate assistance in gathering information and/or opening a support ticket, please call Benefit at:

+1 (855) 855-7756

Our representatives are available 24 hours a day, 7 days a week, 365 days a year and will be happy to assist in resolving your issue.


To open a new support ticket please email Benefit at:

[email protected]

We will reply to confirm your request as soon as possible.